Privacy Policy / GDPR (Ireland)
Last updated: 24 March 2026
We at Solen Energy UK Limited take your privacy and data protection rights extremely seriously. In this Privacy Policy, we set out your key rights under the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act 2018 (Ireland).
We explain how we collect and process your Personal Data, the legal bases upon which we do so, and your rights in respect of that data.
This Privacy Policy should be read in conjunction with our Website Terms and Conditions, our Cookie Policy, and our Terms and Conditions of Sale.
If you have any queries regarding this Privacy Policy or wish to exercise your legal rights, please contact us at: sales@solenenergy.com
1. Definitions
We, Us, Our:
Solen Energy UK Limited (Company Number 07539158)
Solen Energy Wholesale, 19 Montague Road, Widnes, WA8 8FZ, United Kingdom
Where we process personal data of individuals located in the Republic of Ireland or the European Economic Area (EEA), we act as a Data Controller under the GDPR.
You, Your:
An individual who visits our website and/or uses our services, whether personally or as a representative of a business or organisation.
Personal Data:
Any information relating to an identified or identifiable individual. This includes, but is not limited to:
• Full name
• Date of birth
• Home or business address
• Email address
• Telephone number
• Financial information (including payment details)
• IP address and online identifiers
• Information from credit reference or fraud prevention agencies
• Publicly available information (e.g. Companies Registration Office records)
2. Your Rights Under Data Protection Law
Under the GDPR and Irish law, you have the following rights:
• Right to be informed about how your Personal Data is used
• Right of access to your Personal Data
• Right to rectification if your data is inaccurate or incomplete
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to object to processing (including direct marketing)
• Right to data portability
• Right to withdraw consent at any time (where processing is based on consent)
You also have the right to lodge a complaint with the supervisory authority:
Data Protection Commission (Ireland)
Website: https://www.dataprotection.ie
3. Using Your Personal Data
We process your Personal Data in accordance with Article 6 GDPR on the following lawful bases:
3.1 Contractual Necessity
Where processing is necessary to:
• Take steps at your request prior to entering into a contract
• Decide whether to enter into a contract with you
• Manage and perform contractual obligations
• Bill and collect payments
• Maintain and update records
3.2 Legitimate Interests
Where processing is necessary for our legitimate interests, including:
• Internal administration, auditing, and business operations
• Training and service improvement
• Fraud prevention and debt recovery
• IT security and system integrity
We always ensure our legitimate interests do not override your fundamental rights and freedoms.
3.3 Legal Obligation
Where processing is necessary to:
• Comply with applicable laws and regulations
• Respond to legal or regulatory requests
• Exercise or defend legal claims
3.4 Consent
Where processing is based on your consent, including:
• Marketing communications
• Optional cookies and tracking technologies
You may withdraw consent at any time without affecting prior lawful processing.
4. Sharing Your Personal Data
We may share your Personal Data (in compliance with GDPR) with:
• Companies within the Solen Energy Group
• Sub-contractors and suppliers
• Third-party service providers (e.g. IT, payment processing, logistics)
• Professional advisers (legal, financial, insurance)
• Credit reference and fraud prevention agencies
• Courts, regulators, and government bodies
• Third parties in the event of a sale, merger, or restructuring
All third parties are required to respect the security and confidentiality of your data.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Ensure proper website functionality
• Analyse performance and usage
• Provide personalised content and advertising
Consent Requirements
In line with GDPR and ePrivacy Regulations:
• Strictly necessary cookies are always active
• Marketing and analytics cookies are only used with your explicit consent
You can manage your cookie preferences via our cookie consent tool at any time.
5.1 Advertising and Google Services
We use Google Ads and related marketing services, which may collect:
• IP address
• Device and browser information
• Website interactions
Where you submit information via forms, we may use enhanced conversion tracking, sharing limited data (e.g. email) in encrypted (hashed) format.
Google does not receive this information in readable form.
You can learn more and control your preferences:
• https://policies.google.com/technologies/partner-sites
• https://adssettings.google.com
6. International Data Transfers
As a UK-based organisation processing EU data, your Personal Data may be transferred outside the EEA.
Where this occurs, we ensure appropriate safeguards, including:
• UK adequacy decision from the European Commission
• Standard Contractual Clauses (SCCs)
• Other lawful transfer mechanisms under GDPR
7. Accuracy and Retention of Personal Data
We ensure that Personal Data is:
• Accurate and kept up to date
• Retained only as long as necessary
Retention periods are determined based on:
• Legal obligations (e.g. tax and accounting requirements)
• Business needs
• Nature of the data
Where data is no longer required, it is securely deleted.
8. Security of Personal Data
We implement appropriate technical and organisational measures to protect Personal Data, including:
• Access controls
• Secure systems and encryption
• Staff training and confidentiality measures
While we take all reasonable steps, please note that:
• Transmission of data over the internet is not completely secure
• Any transmission is at your own risk
9. Website and Third-Party Links
Our website may contain links to third-party websites.
We:
• Do not control these websites
• Are not responsible for their privacy practices
We recommend reviewing their privacy policies before submitting Personal Data.
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy and our data protection practices.
If you have any questions about this Privacy Policy or how we handle your Personal Data, or if you wish to exercise your legal rights, please contact our DPO:
Data Protection Officer
Email: stacey.white@eurocladgroup.com
Address: Solen Energy UK Limited, 19 Montague Road, Widnes, WA8 8FZ, United Kingdom
You have the right to lodge a complaint at any time with the relevant supervisory authority. In Ireland, this is the Data Protection Commission (DPC), and in the United Kingdom, this is the Information Commissioner’s Office (ICO). However, we would welcome the opportunity to address your concerns before you escalate the matter, and therefore encourage you to contact us in the first instance.